How to Submit a PureLine Liner Warranty Request

Our premium above-ground pool liners are made using A unique Process for maximum protection from pool chemicals and the sun’s damaging UV rays. Constructed of full 20-gauge virgin vinyl, our liners will last longer and maintain their beautiful appearance for years. Strong seams will withstand winter’s worst. Our liners are so rugged; they are backed by a 15-Year Warranty on 20-gauge liners. There are a few things we will need to process the warranty. This is a step-by-step guide on what is needed and how to submit for consideration on the warranty. Failing to provide the correct, clear photos might result in a delay in the process. What Does this Warranty Cover This limited warranty covers defects in workmanship causing any standard liner to separate at its seam during the warranty period. A standard liner is considered any above-ground vinyl liner within the Pureline Series. This includes Beaded, Dual Bead, and Overlap liners. What Does the Warranty NOT Cover? In most cases, defects show up almost immediately. Physical damages (rips, tears, punctures), accidental or negligent, of any kind are not covered by this warranty. Failure to follow the product instructions that include winterization or chemical levels, and natural disasters are not covered. Color fading caused by negligent storage or chemical levels is not covered. Replacement under the warranty is as follows: The Original pool liner purchaser will pay the following under warranty First year – no charge Second year – 30% Third year – 40% Fourth year- 50% Fifth year – 60% Sixth year – 70% Seventh Thru Fifteenth year – 80%