Why Is My Multiport Valve Leaking?

Leaking Pool Filter Valve

Multiport valves are the main water route interchange for your pool water. If the water needs to be forwarded, reversed or drained out, it will need to be done through this valve. The routing system inside a multiport valve is essentially water’s equivalent to chutes and ladders.

These valves have as many as seven “positions” but for the most part the average pool owner will only use a handful of these.  Here is a list and explanation of the most often used positions so we have a solid footing moving forward: 

  • Filter – The standard operation mode; the water is cycled from the pump through the filter media and back to the pool.
  • Backwash – This selection is the cleaning cycle. The flow of the water is brought in from the pump  then routed to enter the filter reverse to the normal direction. This effectively begins to loosen and eventually eject dirt through the waste port.
  • Rinse – Rinse returns the normal flow of water through the filter but it maintains the exit flow routed to the waste port.  After a backwash some particles may still be left in the pipes so to avoid that dirt being ushered to the pool, we need to rinse.Picture1

The Spider Gasket

If the valve is the highway interchange of your water then the spider gasket would be the guard rail. These gasket spokes act as dividers to ensure the path of the water stays true.  If your multiport valve has a drip coming from the waste port line, most pool technicians will jump for the spider gasket.

The spider gasket is located either on the diverter pinwheel or the base of the valve the diverter faces.  When we select a function on a multiport valve and release the handle, we drop the diverter onto the spider gasket.  If the gasket has become worn and warped then the water will seep through the seam and end up in the waste.

The Fix: The solution is pretty simple, replace the gasket. Some gasket replacements are simple, remove the valve cover and old gasket, then lube in a new one. Other gaskets are glued into the diverter which requires a few extra steps.  If you want a step by step guide on the different ways to replace a spider gasket read this: How to Replace a Spider Gasket on a Multiport Valve

The Diverter Spring

That tension we feel when spinning the selector handle is created by the diverter spring.  Besides making it hard to spin the handle, the spring serves the purpose of locking

Picture2the diverter against the spider gasket. If the spring in your valve is worn, it may be causing a seam between the diverter and gasket which shows itself in the form of a leak out the waste port.

The Fix: Replace spring, which to be honest, is not fun at all.  The spring is sandwiched on the diverter assembly which means it must be disassembled and assembled again. The hard part is getting the spring depressed enough to secure the handle pivot rod.  If you are feeling brave and want to attempt a spring replacement, please follow our guide: How To Replace a Pool Multiport Valve Spring

Valve Cover

The valve cover o-ring is found in the seam between the valve cover and main housing.  If water is found leaking from this seam then this gasket would be your culprit.  To access the gasket we would simply remove the 6 – 8 screws on the valve cover to remove it, peel out the o-ring, clean the groove, lube the new o-ring and re-attach screws.

The Fix: Read an inch above this line.

Valve to Filter Connection

Whether the valve is a top mount or a sidemount, it has to connect to the filter somehow.  At that joint connection there is a gasket holding on for dear life.  Because of the high flow at these connections, a blowout is somewhat common and easy to spot.

The Fix: Remove the valve from the filter and replace gaskets. Hopefully, the valve is piped in with unions so its removal is not a pain in the neck.  Once the valve is off, find the gasket and apply a freshly lubed replacement.

Thanks for skimming through our pool musings. If you have any further questions about pools, valves or otherwise, feel free to give us a call at 877-372-6038.

119 responses to “Why Is My Multiport Valve Leaking?”

  1. Henry Avatar

    My valve leaks from the top under the handle.

    1. Matthew Simmons Avatar

      Hello Henry,

      Under the handle, on the stem of the diverter there are gaskets at the base of the spring that are meant to prevent such a leak. If your valve is leaking from under the handle the gaskets and/or spring are likely worn, or they are out of alignment. These guides should give you some more insight on how to disassemble and the location of the parts: How To Replace a Pool Multiport Valve Spring and How To Replace a Pool Multiport Valve Handle

      1. Sue A Avatar

        Hope I can post here about my own pump leaking from the hole under where the handle goes into the pump on the top of my Hayward DE filter pump….hope this is something I can fix myself?

        1. Matthew Simmons Avatar

          Can you clarify the location of the leak? I am little confused from the description.

      2. Sherri Avatar

        I have a triton multiport valve that is leaking water from where the handle attaches. Just had the spring, washers, o ring etc. replaced. Any idea why it’s leaking?

        1. Matthew Simmons Avatar

          There may be a crack in the cover? A replacement cover can be purchased (depending on the valve model number), but a key cover and handle assembly should fix the problem altogether.

        2. JR Avatar

          Pool is only losing water when running but nothing is leaking out that’s visible above ground . I do not have a waist line as my system is closed . ( I think ) my hot tub is draining back into pool but I believe check valve is problem . My pool has been off for a week with no loss of water including skimmers . I cannot see any bubbling above ground . In ground gunite pool .

          1. Matthew Simmons Avatar

            Unless I am missing something, it sounds like you have an underground leak. The issue may be somewhere on or around the skimmer as that is a pretty common problem area.

  2. Sara Avatar

    My valve is only leaking when on “filter”, and by leak I mean it is flowing almost as much as when it is on backwash. It is air tight when on recirculate. Any suggestions on what component might be the culprit?

    1. Matthew Simmons Avatar

      The major culprits:

      1) Damaged spider gasket spoke, allowing water where it shouldn’t be.
      2) A loose/jiggly handle is a sign that the diverter spring is damaged. If the spring is broke the diverter will float and allow water to go where it pleases.

      The first thing to do is open up the multiport valve and find out what is the matter: How to Replace a Spider Gasket on a Multiport Valve How To Replace a Pool Multiport Valve Spring

      1. Ken Avatar

        I just purchase a new valve and gasket and it is very hard to go from rinse or backwash to filter, it is leaking by, in filter mode

        1. Matthew Simmons Avatar

          Because the valve is new, the diverter spring is going to be hard to compress. It should unstiffen over time. As for the leak, we covered that in the article, try opening the valve to see if the spider gasket is out of place.

      2.  Avatar

        I actually am having the same problem as Sarah. I recently had a broken lateral line, so we purchased a replacement lateral line assembly from you guys. It works, but like hers, the water is coming out of the waste/backwash port when it is on filter. I do notice the handle seems a little loose, but when you take out all the screws and take the head off then the handle is tight again. The gasket seems to be fine.

        Melissa

        1. Matthew Simmons Avatar

          On rare occasions, the spring can lose some of its stiffness. So, when your water pressure rises, the diverter will rise just enough to allow water out the wrong port. This is a problem that would only present itself when the valve is under pressure, and hard to test for.

          1. Melissa T Avatar

            I went ahead and purchased the whole top multi port . We put that on and it still leaks just as bad as it did with the old one. Any other suggestions?

    2. Luigi Rossi SA Avatar

      I had the same problem, even after replacing the spider twice!
      The culprit is a broken or collapsed side wall grove that holds the spider in place on the backwash sector. the spider gasket then cannot be held by both sides in its groove/position and thus during filter mode, water shushes through this into your backwash.
      Solution is to buy a new multi valve.

      1. Jason Avatar

        I found after replacing the valve 3 times that it was an issue with the water pressure in the pump causing the leak. I adjusted my inlet and outlet water and it works perfectly now.

        1. Ken Avatar

          Jason how were you able to adjust you inlet and outlet water. I also changed my valve 2 times and still I have the same problem of leaking.

        2.  Avatar

          How do you adjust pressure?

  3. Chris Avatar

    I am getting small air bubbles blowing into the pool with the return water. Is this caused by a bad spider gasket?

    1. Matthew Simmons Avatar

      I know a blog a that answers this very question, take a look at it here: Why Do I Keep Getting Bubbles In My Jets?

  4. Liz Avatar

    Water is leaking from under the valve, it looks like its coming from where the valve and tank meet. Is this the regular gasket, o-ring or spider gasket?

    1. Matthew Simmons Avatar

      It sounds like you have a leak from the valve flange gasket. What is the model number of your valve and filter?

      1. Eric Avatar

        Hi Matthew, I’m having the same problem (valve leaking from underneath). I have a Hayward multi-port valve, model sp-715-a 50 that connects to a DE-6020 filter. it’s an older unit, and it looks like the new model # is SP0715XR50.

        1. Matthew Simmons Avatar

          Hello Eric,

          The original poster has a top mount sand filter, which is going to have a different configuration than your sidemount DE filter. Can you give more detail as to where, underneath? Like is it coming from the main body of the valve, underneath the valve cover(where the Backwash, Rinse, and Filter sticker is, or from the unions that attach to the tank?

  5. Marisa Avatar

    I have water leaking out the pipe that backwash water runs out of, when it is on filter it leaks bad out there we have to add water to our inground salt water pool twice a day

    1. Matthew Simmons Avatar

      If the valve handle is not too jiggly, it sounds like a bad spider gasket.

      Do you know the model number of your valve? I may be able to find you the correct replacement gasket.

      1. Nikki Avatar

        I have the same problem but my handle is jiggly what’s my issue

        1. Matthew Simmons Avatar

          Bad diverter spring, dislodged washer or broken stem. The only way to know for sure is to open it up.

    2. Elizabeth Avatar

      I have a brand new filter and pump, and having the same problem. Why is water running out of the waste port after the pump runs for a time and I’m trying to filter my pool to clear the water

      1. Matthew Simmons Avatar

        Read my comments on this post or read the article. I give several answers of varying length about what it could be.

  6. Tatiana Perez Avatar

    The other day we tried draining some water from the pool now it won’t stop leaking/draining from the waste end. I don’t know if it got stuck on drain or if something else is wrong with it. We tried moving it to filter and even close and it keeps draining even when we unplug the whole thing

    1. Matthew Simmons Avatar

      Tatiana,
      I cover why that might be happening in the article, see the gasket or spring section.

  7. Btandy Avatar

    My filter is leaking where the multi port valve attaches to filter ball.pours out checked the o ring looks fine put lube on it put it back still leaking?

    1. Matthew Simmons Avatar

      Is the valve secured via a clamp, bolts or screwed on?

  8. Scott Avatar

    I don’t have any visible leaks, but my filter pressure is not rising – it’s been fixed at 10 psi all season. Not normal. Also, some material I vacuum comes back in returns. Filter grids are new, so could it be bad multi-port valve?

    1. Matthew Simmons Avatar

      First thing, have you tried changing the pressure gauge? It may be reading a constant 10 psi because it is broken.

      The dirt showing up in your pool may be torn grids (even if new) or a manifold issue. The only way to know for sure is to take it apart to find the defects.

      The normal sign for a defective multiport valve is water where it should be i.e. flowing from the waste port when set on regular filter mode or from the valve housing itself.

  9. Scott Avatar

    Thanks for reply. Yes I tried another gauge, same read exactly 10 psi. Will disassemble and check grids again for defects. Good suggestion checking waste port for leaks, will do that too.

  10. Mia Maniscalco Avatar

    Mathew, I was wondering if you could help me. Our pool company recommended we change the filter gasket since the pool vacuum was unable to get good suction. (We checked the hose for any tears and had the pool company try their vacuum and had the same issue.) so we purchased a gasket and after changing it there is water gushing out of the filter by the top where the handle is. We cannot run the pool now because the amount of water is so much. We took a before picture to make sure we lined everything up the same way when we put it back. Any help would be greatly appreciated.

    1. Matthew Simmons Avatar

      Mia,

      Did you replace the main tank gasket of the filter or a gasket on the valve? If there is water escaping from the multiport valve handle, you likely have an issue with the o-rings or washers on the diverter stem. Can you provide the part/model number of the multiport valve?

  11. Stephanie Avatar

    Help!! I have a brand new Hayward S210 Pro Series Sand Filter. When i try to send my vacuumed water to waste, the water goes to waste AND returns into my pool! I can’t get in touch with Hayward. Wait times to talk to them are 20 plus minutes. My water is extremely cloudy so I used floc in it and now can’t vacuum it out because some dirty water is returning to the pool. Sand filter is only 40 days old!! I’m hopeful its a warranty issue but I can’t get in touch with Hayward to find out. Spider gasket looks good and so does the spring.

    1. Matthew Simmons Avatar

      Is the spring on the multiport valve slack? Also has this issue been happening since you installed the filter or is the issue relatively new?

  12. Stephanie Avatar

    Spring is not slack at all. The cloudiness started about 2 weeks after the new filter was installed. I thought it was a chemical issue at first. Chemicals are perfect according to a local pool store. The first time I used the waste was this past weekend. Thats when I realized the water was going to waste and returning to the pool. Before that though i was noticing sand returning into the pool but I thought maybe because we had just changed it out that it was normal. Now more and more is coming in.

    1. Matthew Simmons Avatar

      Because you are getting sand in the pool, you may have a lateral or standpipe issue but that does not explain the water going the wrong way. Before you had the water diverting issue did you remove the valve cover or check the spider gasket?

    2. Yong Menh Avatar

      Was the MultiPortValve brand a CMP product? They had huge issues with the entire line of valves and have never been able to fix the quality issues. Buy OEM always……cheap product is well just cheap product…. i.e. CMP

  13.  Avatar

    If there is a leak in the multi purpose valve, could this cause the creepy not to function? There is leaking around the valve handle, bubbles shoot into the pool (but no jet of water) and there is no suction on the creepy.

    1. Matthew Simmons Avatar

      The multiport valve is on the pressure side of the system, so it should not cause your Krauly to not work. Have you checked the cleaner’s hose for air leaks, or the cleaner’s disk and foot pad for excess wear?

  14. Nick L. Avatar

    My spider gasket and the diverter spring failed on my Hayward VariFlo XL valve, so I purchased a new valve to replace it with. After removing the 6 screws I pulled off the old valve and installed the new. I noticed that there was no gasket between the diverter and the multiport valve housing. After tightening down the bolts in a star pattern I had a lot of seepage coming from that seam. I cannot seem to stop it completely. I removed the valve, cleaned the mating surfaces thoroughly and applied a layer of plastic epoxy between the two surfaces. After curing the leaks are mostly gone, however I am still getting a slight leak from one area between two screws. Could the mating surface of the multiport housing be warped or should there be a gasket between the two surfaces? The new valve didn’t come with one, nor did the old valve have one installed.

    1. Matthew Simmons Avatar

      There should be a gasket to seal the seam between any two individual pieces of the valve. The two main gaskets are the spider gasket, that resembles a wagon wheel and the valve cover gasket. The valve cover gasket sits between the valve cover and the valve’s housing. Without these gaskets, you would see significant leaks.

      Here is the parts breakdown for the Hayward Multiport Variflo XL 1 1/2″ SP714T

  15. Geoff Horton Avatar

    Hi,
    I have a Waterco T600 filter and it nearly drains my pool when its on filter,and if i put it on waste it drains but at the same time you can see the dirty water returning to the pool.Could this be the spring on the multiport valve?
    Geoff

  16. Robin Buccheri Avatar

    My filter is leaking when I turn it to “Rinse” after I backwash–everything else is fine.

    1. Matthew Simmons Avatar

      Have you checked the spider gasket like I mentioned in the article?

  17. Todd Harrison Avatar

    Matthew, I have a 12,500 Gal salt water pool with a Pentair 1.5 HP pump and a Pentair SD-80 sand filter with a 1.5″ multiport valve. The valve handle is on top of the sand filter and I have noticed while the pump is running in the filter position the MPV leaks around the handle, haven’t noticed this that much in the backwash or rinse positions but its probably as bad too. Also the handle seems to have a lot of play in it. The sand filter also drips from the drain plug in the bottom and the sight glass, not bad but if I am going to fix one thing I might as well fix em all . Otherwise the filter cleans the water and holds pressure fine, I think its the spider gasket and spring but don’t know how to go about replacing it, isn’t there a certain procedure to follow?

    1. Matthew Simmons Avatar

      The handle problem you are describing sounds like a bad diffuser spring and/or diffuser stem part. In the diagram below, in Box 1 we see all the parts contained on the handle-to-diffuser assembly. The Spring marked as Key 8, the Washer as key 7 or The o-rings as key 9 are likely bad are all things that can cause the leak or the handle to have too much play. We have guides on how to fix the problems in on DIY section.

      How To Replace a Pool Multiport Valve Spring

      1. Todd Avatar

        Matthew I don’t see a diagram, I looked at the diagram for the Sand Dollar filter but it only lists a box 1B which is the full Multiport valve and does not break it down to the diffuser parts.

  18. Tim Avatar

    I have Pentair filter. When filtering, I have a leak coming through the hole in the stem of the air pressure relief knob. The local store says to replace the whole valve. Is there a way to fix the leak instead?

    1. Bonnie Avatar

      Tim, did you find something to solve your problem? Mine is the exact same as yours. I was able to solve it a few years back by bet this – putting crazy glue around the top part of the hole where the pressure valve goes in but this year that isnt working. I really dont want to buy a new one!

  19. Kari Avatar

    Hi. We have a Hayward Series Vari-Flo XL. We have been having problems with our filter not properly filtering and now we have an algae issue. We noticed when vacuuming the pool green was coming back into the pool. My husband took out all the sand, checked the later assembly intake valves and then replaced the spider gasket. When putting everything back together; we now have water coming up from under the handle. Help! My daughter is having her 8th birthday party in 3 days. Any help would be appreciated.

    1. Matthew Simmons Avatar

      The two problems are separate issues. If you have green water going into a filter, green water is going to come out. You need the shock your pool, and add algaecide to kill the algae. Read/watch this guide: How to Clean a Green Pool?

      And you are seeing a leak from the multiport valve handle because either a gasket or gasket is broken on the diverter stem. Or they were dislodged as you were servicing your filter.

  20. Amanda Avatar

    I have a sta rite sand filter and it is leaking slowly out the waste port. It will stop when the filter is set on recirculate, but is leaking when on filter. Any suggestions??

    1. Matthew Simmons Avatar

      Our entire article is filled with suggestions. Did you give them a try?

  21. Guy Avatar

    I have a Pentair 261050 high flow valve that was sticking awfully on turning. It never actually leaked, but I always thought it not good that it make loud creaking noises when turning it. I figured maybe something inside just needed a lil lube. So I disassembled it (8 screws) and the washers look a little bent but otherwise everything looks fine. The spring has a lot of tension. No damage seen to gasket or diverter. So I cleaned everything and wiped the spring and washers with a paper towel that had a little wd40 on it and put everything back to gether. The valve now turns smooth as butter but there is a tiny leak under the handle. A little bit of water collects under there, not a huge leak. So I took everything apart again, and took the oring off the diverter (which wasn’t easy) and lubed it, and put everything back together again but it still leaks a little under the handle. I ordered a new oring and will see if that helps. Someone suggested it might be my spring but I don’t understand how. It has a lot of tension. The handle does jiggle but the handle screw is threaded. Considering the handle is simply used to lift the diverter I don’t think this is the cause of my problem. I ordered a new handle too anyway. I guess I’ll order a spring next, and washers next. I hope I don’t need a new valve. Your opinion?

  22. Gareth Avatar

    Had a leak for while coming from the handle of the MPV. So took it apart, cleaned it, and reassembled. Smooth turning of the handle but leak probably a little worse. Plastic washer looked a little worn and was quite a gap from the plastic washer under the handle from touching the stem. So took back chance and bought a washer from a Hayward MPV as mine is no longer listed online or sold anywhere as it’s so old. Anyway, I reinstalled but it didn’t fix the leak from under the handle. So reinstalled and flipped the original plastic washer, still no joy. So I repeated procedure and added vaseline to plastic washer and metal washers either side of the spring. Still leaking. Can’t see any cracks, spring has lots of tension in it. Can’t see what the problem is. Please help?

    Also does it matter how tight I tighten the 6 screws? Will it make a difference?

    Just to confirm I have no leak from the sides of the MPV. The metal washers either side of the spring are not bent and look true. They are identical when paired together. What’s my next step?

    1. Matthew Simmons Avatar

      What is the model number of your valve? I need to get an idea of what you are working with.

      As long as the screws/nuts aren’t juggling they should be tight enough to prevent leaks.

      1. Gareth Avatar

        Thanks for the reply. Where can I find a model number of the valve? The only markings or name is on the handle itself.

        1. Matthew Simmons Avatar

          The model number should be listed on or around the top sticker of the valve.

  23. Jenn Avatar

    My multiport valve is leaking under the handle (hayward), could it be the spring or the spider gasket? And could that leak be the reason why my pentair Intellichlor generator has a solid red flow light and salt water low light blinking red? I also hear bubbles coming from one of the return lines.Both returns seem to be full power (albeit the occasional bubbles). I already cleaned the Intellichlor cell with the acid, but there wasn’t any calcium in there anyway, this is it’s 2nd summer. After putting it back together, the flow light was green for about 10 seconds before going back to red.

    1. Matthew Simmons Avatar

      It would have to be a heavy flowing leak to compromise the flow switch in a cell. But your system sounds like it has two separate problems besides the cell: an air leak and leaking valve.

      The bubbles coming from your return are likely from an air leak. Here is a guide that can help you in find the source: How to Correct Low Water Pressure in Your Pool System.

      The leak from the top of the multiport valve could be a bad diverter stem o-ring or broken washer. You will have to open up the valve to take a look. I am not sure what which valve you have but this exploded part view of a valve may help. Key 7,8,and 9 are the washer, spring, and stem o-ring respectively. null

    2. Matthew Simmons Avatar

      The two major sections of the article mention the spring and spider gasket as possible causes for leaks.

  24. bill Avatar

    if your multiport valve is leaking would this cause you to get low return pressure

    1. Matthew Simmons Avatar

      Probably not, but it is a sign of a bad gasket or cracked plastic piece.

      Here is a guide that might help you: How to Correct Low Water Pressure in Your Pool System

  25. Sarah Avatar

    Hi, we have a strange water leak in our pool. It leaks only occasionaly, just up to the bottom of the skimmer level. Then for weeks it’s ok, then we lose water again! we’ve checked for wet areas around skimmer etc and all seems ok. i do know our Multiport valve has gone, the heavy spring doesnt work. When we move it we make sure it’s back in it’s proper place. There are no leaks within the pump room coming from the Multiport Valve so i guess it was ok. We’ve checked the main drain looking for any water coming out but cannot see any leaks in there either. Can there be underground leaks or leaks we cannot see if the Multiport Valve is causing this loss?

    1. Matthew Simmons Avatar

      Yes, there can be leaks from the leaks in the pool basin, but it would be odd for that type of leak to go away for a couples weeks then come back. The multiport valve could also be the issue, especially if your multiport valve spring is shot. A bad spring can cause water to flow through the backwash port. have you checked the area to where the backwash pipe drain to determine if the area appears wet when it shouldn’t be?

  26. Jason Avatar

    I have an Sand Dollar SD-40 with 1.5″ 6 position multi port valve. Just replaced the diverter with gasket and the spring on the diverter stem. Reason for replacement was water was leaking out the backwash value about as fast as it was going in the return. After replacement of these part problem remains. If I select backwash nothing comes out the backwash port. If I select filter water comes out backwash and return. If I select rinse water comes out only the return to the pool. Did I put something in backward have something else damaged?

    1. Matthew Simmons Avatar

      The handle and diverter may not be properly aligned. If you remove the handle assembly on the valve is the hole on the diverter opposite the handle, as pictured?

      Top Assembly, Valve 272531

      1. nairu rathod Avatar

        sir can i have overall details of mpv’s and auto mpv’s

        1. Matthew Simmons Avatar

          Can you be more specific? That is a very wide net you are casting.

  27. Stephanie Avatar

    Please help. I have a few questions. What if we don’t rinse after backwash? Could that be the reason water is pouring out the drain while on filter? Also, does it matter which direction (clockwise , counterclockwise) I turn the latch to switch modes?

    1. Stephanie Avatar

      Also, does it matter the precise level of water in the pool? If it’s too full will it drain on filter mode?

      1. Matthew Simmons Avatar

        Question, why wouldn’t you rinse when you backwash your filter? Also, have you opened the valve to check the spider gasket or diverter spring as the article suggests? If not, I would start there.

        Yes, it does matter how the handle is turned. You should only turn it one way if you take turns going clockwise and counterclockwise there is a higher chance of the gasket getting stretched or pulled out of place.

  28. marvin m Avatar

    My variflow is leaking from the bottom pipe that commects to the filter tank. Is there a gasket where that pipe goes into the variflow housing? Its leaking from the section that goes into the variflow housing.

    1. Matthew Simmons Avatar

      What is the model number of your filter and valve? Hayward makes several with the name Vari-Flow, side mount and top mount versions.

  29. Okhouy Avatar

    I am adding water to my pool 2 times a week. No visible leaks around pool. Could the multi port valve (Jandy) with sand filter be leaking internally and how can I verify that?

    1. Matthew Simmons Avatar

      Check your waste port. If the valve is leaking internally the only place the water would be able to escape is through the waste port.

      1.  Avatar

        Any quick way to check that without opening the valve?

        1. Matthew Simmons Avatar

          Yes, check the waste port.

  30. Melanie Avatar

    I have water coming out the backwash port while on filter and when on backwash the jet is blowing in the pool. We have replaced the spider gasket and looked at the lateral assembly nothing wrong there and of course we chamged out the sand.

    1. Matthew Simmons Avatar

      Is the valve handle jiggly? Like the article mentions, if the spring is old it will begin to give. The loose spring allows the diverter to shift up pushing water out where it shouldn’t be, like your backwash port.

  31. Jim Avatar

    Hi, I have just installed a brand new vari-flo SPO714T over top of my Filter (S244T) and when setting the dial into the preset groove for “backwash” it doesnt work (no water flows out). However when i push down on the handle and move it slightly more clockwise (out of the grooved position) it works fine.
    Is this an issue with the spider gasket? Faulty Valve?
    Thanks!

    1. Matthew Simmons Avatar

      That seems like a faulty valve, especially with it being straight of the box. I would contact the dealer to get a replacement, ASAP.

  32. Kate Hamilton Avatar

    I’m not entirely sure how, but the pin on our Hayward Multiport Valve came out on one side and now the valve can’t sit where it’s supposed. Getting the pin back in is proving to be a pain, though! I’m having difficulty getting it to line up to be able to go through. When I noticed the valve wasn’t seat properly and the water level in the pool was dropping, I turned the pump off. Since turning the pump off, however, the water level has dropped all the way below the skimmer level. Could water still be draining out even tho the pump is off?

  33. Philip Deforche Avatar

    Hi, I just installed a new TR60 sand filter and also a new Hayward HP 1.5 single speed pump. The problem I have is that the laterals in the sand filter keep on breaking and I have a lot of sand in the pool …. I have had to replace the broken laterals already 4 times and every 2 weeks one or two break ….. I have no idea what can be wrong for the laterals to break? Can it be that the multi vale is not working properly? This is the only part I haven’t replaced… Or do I put too much sand in the sand filter? Any help would be highly appreciated. Best regards, Philip

    1. Matthew Simmons Avatar

      A multiport valve is not going to cause laterals to break. I would look into how you are installing the laterals. One of the most vulnerable times for a lateral is when you are adding sand to the tank. That is why we suggest filling the tank halfway with water to the laterals do not take the full brunt of the weight as sand is poured in.

  34. RB Avatar

    When I move the multiport to backwash losing water from the filter which starts to fill when pump is switched on. Multiport lid contains a built in gasket which looks fine. Also can hear gushing sound in multiport when on filtration . Any ideas on cause

    1. Matthew Simmons Avatar

      Did you check the valve’s diverter spring? Is the multiport valve handle loose?

    2. Matthew Simmons Avatar

      Check the diverter spring. If the diverter spring is broken or displaced the diverter can lose its seal, allowing water to flow through the backwash. A sign the spring is loose is a jiggly handle.

  35. Anita L Rushlow Avatar

    I have all original equipment since my inground pool was built in 2006. The pool company came to open the pool this week. I was out there talking with them much of the time. When I was asking questions they were rude. They said they knew what they were doing. I told them that I needed to know what they were doing since I keep a log of all things related to my pool in a notebook. I left for a bit and when I came back they handed me the pressure gauge. They told me it was stuck at 10 and it was broken. They replaced it with a cheap plastic one. I noticed right away the new one was leaking! I told them I never had any leaks at the pressure gauge. They did not ask my permission before they replaced the pressure gauge. If they would have asked me I would have told them that it sticks at 10 when the pump is shut off, but it always registered the proper pressure, i.e. 20, when the pool was running. Then they applied some white stuff and told me it would “cure” Well the leak went from dripping to a steady stream. They told me there is a crack next to the pressure gauge. I believe they broke it when they wrenched off the “bad” pressure gauge that had been there since 2006. I am so pissed! Now I need to get an entire new multi-port!!! What do I do? Do I take them to small claims if they refuse to fix what they broke? They knew I was right inside the house and they still didn’t try to reach me via text or come to the back door to show me what they were replacing. If they had, I would have known exactly how this new leak happened. I am livid!

  36. Sherrie S Avatar

    Hi We have had our above ground pool for 20 years. We always take the valve cover off for the winter and put it back on in the spring with no issues. We just purchase a brand new filter and valve, 19 in Blue Devil. It is leaking between the valve cover and tank. We have taken the top off twice and made sure the gasket is in place. The second time we did this it did not leak for hours and then it started leaking heavily at the side gaps of the flange. We can not figure out what we are doing wrong. This flange does not come completely together like our old flange and we are afraid to keep tightening that we may damage it. Any input is greatly appreciated.

    1. Matthew Simmons Avatar

      If this filter is brand new and it is already leaking then you have a defective unit. Contact the company from you purchased the filter to have them replace it immediately.

    2.  Avatar

      I’m guessing it’s not as likely with the newer filters, but found on my previous, older filter that even though the filter cover COULD physically be put back on without any specific position/alignment to the base and wouldn’t leak normally wouldn’t leak, upon closer inspection I discovered that there actually WAS a very slight notch/slot in the cover that needed to be aligned to the bottom,base flange to ensure the cover and flange met completely together, with no leakage, but when it DID started leaking slightly once again, several months later, after checking seals, etc… I finally noticed, then, that there was a nearly invisible fine, hairline crack on the inside wall of the lower/bass piece… Good luck!

  37. Ralph Avatar

    Need help with a leaking Jandy 3 port valve in the suction line. When the pool is turned on the leaking stops but it sucking in air. The issue is that I can’t just replace it. The pool is built 3 feet above where all the equipment is and there is not shutoff to the suction lines. The skimmer and main drain lines go directly to this diverter so if I try and replace it the water gushes all over the place. I’m planning on having a professional replace all of them in the fall when I close the pool but for now I’m just looking for a quick and easy (affordable) fix to this so that we can use the pool for the next 2 1/2 months which is how long summer lasts in New England. The leaking is from where the top of the diverter is screwed into the base. Any ideas or suggestions?

  38. Zach Avatar

    My pool won’t prime, someone told me that my multiport was defective and that is the reason because some water was coming out of backwash when it was in circulate mode.
    The pool was working fine when I opened it
    But I was backwashing an awful lot due to how dirty pool was then it started losing prime when I would turn pump off. So I would reprime every time to turn on. Then it completely stopped priming at all. That’s where I’m at now. Do you believe the multiport needs to be replaced. Thank you

  39. John Avatar

    Pool still drains after the valve is in FILTER position. Pool built in 2009, only upgrades are the pump & heater. I shut off the main power.

    1. Matthew Simmons Avatar

      When you describe it as draining, do you mean water is pouring out of the waste line? Or, are you describing a leak possibly sourced from your pool plumbing or basin?

  40. Victoria Avatar

    HiI have a multiport and have put it in the Recirculate mode and after 2-3 hours I have lost 2-3″ 1/2 tile of water out of the Pool , why is that happening?
    Thanks

    1. Matthew Simmons Avatar

      A few things come to mind. Your multiport’s spider gasket could be out of place or torn, allowing water to release out the waste line. Or, your multiport’s spring is damaged causing water to release out the waste port.

      Or, you have a large leak in your pool basin or plumbing. Dye Test For Swimming Pool Leaks

  41. LaVonne Criss Avatar

    My pool services guy told me I have too replace the whole Hayward top. When filtration is on it leaks like a stream down the grey system. Is this true or do I just need a new valve.

    1. Matthew Simmons Avatar

      I am going to presume the “grey system” is referring to the waste line. So that could be a few things that I mention in the article, the spring, diverter steam, spider gasket. You should take a look at it yourself or have them explain exactly what was wrong with it.

  42. Matt T Avatar

    I have a leak through the waste port as well as at the coller where the multiport connects to the filter housing. I had neither issue last year when closing. It’s odd that the the spider gasket and the oring gasket at the bottom both whent the same year, right? I don’t want to purchase the gaskets if I need to replace the entire multiport… Thoughts?

  43. Jim Booth Avatar

    I had water leaking form the waste line. I replaced all the gaskets and the spring. There is still water leaking from the waste line. I do not detect any broken grooves in the spider gasket. Thoughts?

  44. Samantha Avatar

    When I backwash, then rinse then turn back to filter the water continues to trickle out the waste port. Sometimes if I pull up on the handle hard it won’t leak. I don’t know if that has anything to do with it not leaking or is a coincidence. What do you think it could be?
    Thanks

    1. Matthew Simmons Avatar

      Yes, that is probably a sign you have a loose handle/diverter spring which is something we cover in the article.

  45. Mike Avatar

    I a Pentair Quad DE 60 filter and have lived in this house for 7 years now . This year I’m having trouble w the water being cloudy despite perfect chemistry, cleaned cartridges and new DE, frequent backwashes and DE replacement. I’m wondering if I have a DE leak somewhere in the system. And I happened to notice that my multi port valve is a SM10-3 SAND (USE ON SAND FILTER ONLY!) I guess the previous owner forgot to change it to a DE compatible multi port valve when they changed to DE filter? … but it seems like it’s been working fine for past 6-7 years. I guess my question is, can this mismatch cause a DE leak, and perhaps a delayed one like I’m getting now? Should I replace it w the correct multi port regarhdless? I’m going to go ahead and replace my DE cartridges since they are 7+ years old and could be a cause of water cloudiness if they’re not running efficiently or have a hidden leak causing DE to escape. Thanks for any help/advice

    1. Matthew Simmons Avatar

      The mismatched valve wouldn’t be a factor in your case just because though it may say “sand only,” it can be used on DE filters as long as the In and Out port measurements and orientation match up, the valve should work as required. And as you mentioned, it had been working for years, so this blip should have happened a long time ago if it was an issue.

      While the pump is running, I would put my hand down by the return to see if there is a noticeable spray of DE in the returning water. Is there water flowing from your backwash pipe when the valve is set to normal filtering? If it is leaking water, then that could be a sign of a corrupted spider gasket or diverter spring. Check the handle; if it is jiggly, the diverter spring is not operating as it should.

      A bad combination of pool chemicals can also cause milky/hazy water. I know you said the chemistry is perfect, but it never hurts to double-check. Bad combos: High pH + High Calcium, High pH+ Low Chlorine, Low Chlorine + Low Stabilizer (CYA)

  46. Valerie Avatar

    A mouse got in through my waste pvc pipe and chewed a tiny piece of the spider gasket. The local pool company says they don’t replace just the gasket due to issues with the glue and want to replace the entire multi port. I was planning to add a valve to the pvc waste line to keep the mouse out in the future. Could this valve also solve the leak issue since while the valve is closed the water can’t escape? I don’t have any leakage in recirculating mode, just in filtration mode (which is adjacent to the chewed bit).

    1. Valerie Avatar

      For anyone reading this in the future, I tried this approach and the water was diverted into the site glass which blew off. At least the shutoff valve will prevent the mouse from getting back in there.

  47. Victoria Avatar

    why does it leak from the top by the handle? I have a pentair sm10-2de
    thanks

    1. Matthew Simmons Avatar

      The most likely causes would be the displaced/broken spring, damaged handle washer, damaged handle-to-stem gasket, or cracked valve cover.

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