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5 Biggest Pool Pump Mistakes

5 Biggest Pool Pump Mistakes

The pool pump is literally the heart of your pool’s circulation system.  But just like our own hearts, we have a tendency to neglect the health and well-being of the pool pump and then freak out when it’s not working properly.  There are probably dozens of pool pump mistakes out there. . . here are our top 5.

Not Cleaning Pump Basket

Blog Image - Pump Basket Leaves (200 x 200)Let’s start with the very basics.  The pump strainer basket exists to catch debris but it can’t clean itself.  You need to reach in there and get the gunk out.  If you don’t, the pool will have decreased water flow which means reduced filtration and ultimately, the dreaded algae bloom.  The pump basket should be cleared out weekly and even more frequently during the fall and spring when there is more debris in the pool.  Learn more here about how to clean your pump strainer basket.

Running Pump Too Little or Too Much

Some pool owners, desperate to save money on their electric bills, actually cost themselves more in the long run by not runningBlog Image -Pump Timer (200 x 200) the pump long enough.  To maintain water quality and safety, all of the water in your pool should be turned over (meaning filtered) once a day.  Depending on the gallons per minute your pump is moving, this usually takes 8 – 12 hours.  If you don’t give all the water a chance to pass through the filter, you can end up with dirty, cloudy water, algae and the need to spend more on chemicals and maintenance than you would’ve given to your utility company to run the pump a little longer.

On the flip side, there is running the pump too long.  Some believe in keeping it going 24/7 which might be necessary under certain conditions but for most pools is just wasteful overkill.  It drains both energy and money while causing unnecessary strain on the pool pump motor.  Your pump will burn out more quickly and require replacement of parts or the entire unit.  Plus, you are driving your neighbors crazy!  Give them a break from that humming motor and save some money in the process.  For standard residential pools with moderate use, you only need to turn over all the water once in a 24 hour time period.  If you are into the math behind pump run times and savings, read our How to Reduce Your Pool Pump Energy Bill guide.

Sizing Pump Incorrectly

There is a very persistent myth in the pool world that the higher the horsepower, the better.  As a result, it is probably safe to say that the majority of pools have oversized pumps.  We regularly hear from customers with a relatively small pool (~ 10,000 gallons) and a pump that is moving 2 – 3 times the gallons per minute required.  This means unnecessarily high electric bills and a lot of wasted energy.  Too large of a pump can cause poor filter performance and even damage it, if the filter is not also oversized accordingly.  Another possible consequence is pump cavitation in which bubbles form in the water inside the pump and then burst with great force, resulting in damage to the impeller and other internal parts.

Conversely, some pool owners try to save a few bucks by buying a lower horsepower pump that is too small for their pool’s demands.  This is especially true when a spa and other water features, such as deck jets or waterfalls, are tied into the pool pump.  Throw an automatic suction cleaner into the mix and that undersized pump is overloaded.

The bottom line?  Do the math to calculate how many gallons are in your pool (and spa if applicable) and how many gallons per minute are required to filter all of that water in 8 – 12 hours.  Then consult the manufacturer’s pump performance charts to determine what pump actually meets your needs.  Or skip all that, contact us and we’ll do the legwork for you!

Not Priming Pump / Running Dry

Most in-ground pool pumps are self-priming but do not mistakenly think this means your pump can initially prime itself.  “Self-priming” refers to the pump being able to reprime, and this depends upon a proper initial prime and maintenance.  Priming a pump means filling the intake with water.  Then upon start, the pump will push any air out through the discharge.  Read our step-by-step priming guide for all the details.

A loss of prime will cause the pump to run dry which you never want to do.  Keeping an eye on the pool water level is a must – don’t let it drop below the skimmer opening.  If the pump has no water to pull from the skimmer, it will draw air instead and lose prime which leads to running dry.  At the least, this will ruin the motor shaft seal which is what prevents water from getting inside the motor.  If it keeps running dry, the pump heats up and so does the water inside.  Commence melting plastic.  The motor might survive due to the high temp sensor kicking in but the wet end of the pump will be a casualty.  If your pump has run dry and appears to have survived, replace the shaft seal!

Not Changing the Shaft Seal During Motor Replacement

Blog Image - Shaft Seal (200 x 200)I literally grind my teeth over this one.  Replacement pool pump motors are an extremely popular product for us – and with good reason.  In the majority of cases, when a pump fails, the wet end is fine and only the motor needs to be replaced.  Since a pump motor is roughly half the price of a new pump, it makes often sense to keep the existing wet end and just buy a new motor.  Especially true for DIYers who don’t have to pay an installer.

But so many people buy just the motor and neglect the small yet extremely important shaft seal.  This seal keeps water out of the motor (water inside motor + time = failed motor).  Yes, your existing motor will already have a seal on the shaft and it might appear to be in good shape and ok to reuse.  However, shaft seals warp over time.  If you install the old seal on a new motor, there is a good chance it will not mate properly, leading to leakage which voids the warranty on the new motor.

So don’t skip the new shaft seal!  Depending on the pump model, you’re looking at about $15 – $30 to protect a new motor that is worth much more than that.  Invest those few extra bucks – you will not regret it.  While you’re at it, motor replacement is a great opportunity to upgrade other internal parts most likely to fail.  Check for our complete tune up kits, available for many of the most common pool pumps.  These include the shaft seal, along with o-rings, gaskets and lubricant.  For help with replacing the seal, check out our how to guide and video.

author avatar
Matthew Simmons Technical Writer & Pool Product Expert
Swimming pool expert at InyoPools and host of Poolside Chat, brings over a decade of experience in the pool industry.

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314 responses to “5 Biggest Pool Pump Mistakes”

  1. Temi Avatar

    Hi, I own an in ground pool and our water levels are higher than needed… we want to swim tomorrow but have no idea how to drain the pool without a pool drainer … what should we do? And is it safe to swim if the water is 2 high ?

    1. Matthew Simmons Avatar

      What levels are too high? Can you provide the chemical levels? Chlorine, pH, TA, and CH.

      Pools can be drained by using a multiport valve’s waste setting.

  2. Goldie Avatar

    I have quadruple my shocked my pool due to turning green after 2 days of sitting due to a hose busting. No I cant get rid of the green. Please help. Also can a hose be to long for the pump back to the sand filter?

    1. Matthew Simmons Avatar

      Get a free water test from a local pool store and post the results.

      How long is the hose?

  3. Maryon Avatar

    Hello. I have an above ground pool, and a Hayward pump. The pump is in it’s 4th season. The filter is as old. When I run the pump for any length of time over an hour, and then turn it off, it pulls the water from the filter, and pushes it backward into the pool through the intake skimmer. It is with such force that it honestly is a 10″ fountain of water pushing up out of the skimmer. This causes a vacuum in the filter, and the hoses are all empty of water. So I switch the filter dial to the winter position, which allows water from the pool to fill the filter. At the same time, I remove the lid of the pump and allow water to flow back in from the skimmer. I must do this every time I turn off the pump. This has been happening for just about 2 weeks. I had a technician out to evaluate and he told me I need to replace the pump, that they only last 4-5 years. I don’t feel this is not acceptable. Would you please give me your thoughts … any ideas of how to repair this? Thanks for your time.

    1. Maryon Avatar

      sorry, meant to say I don’t feel this is acceptable. 🙂

      1. Matthew Simmons Avatar

        This pump and filter, are they positioned above the waterline on the deck?

        And a pump can last decade or more, it depends on the pump.

  4. shannon Avatar

    I have a sand filter for our above ground pool. Hubby overfilled the pool last night. Can I turn the filter on without draining the excess water without damaging anything?

    1. Matthew Simmons Avatar

      Yes, you can run the pump and filter, just run the excess water to the sand filter’s waste line to lower the level.

  5. Terry Avatar

    I am having a problem vacuuming the pool. The pump and filter runs fine, but as soon as I plug in vac (front of skimmer), there is no suction. That lead to us putting the line directly into the filter and we were able to vacuum, which worked once. Now if I try to do that (which obviously isn’t the right way) it sucks the pumps basket dry. I have removed the filter and cleaned it with muriatic acid. It is a new filter (2 mos). There has to be a leak, but all hoses have been removed and checked. I was thinking the gasket at the top of the filter housing was cranked down on damage might have been done there, but while filtering, we have 15 psi. Suggestions?

    1. Matthew Simmons Avatar

      It sounds like an air leak on the suction side of the pump, we cover this subject in this how-to guide and video: How to Identify and Correct Air Leaks. The filter housing is on the pressure side of the pump, so if there was a leak you would see a stream of water.

      The issue may be coming from the strainer lid gasket of the pump, which is an easy fix. If the pump and filter are working fine except when the vacuum hose is connected, my first inspection would be of the hose. There may be a pinhole leak somewhere on the line. A good way to find a leak, is to cap each hose section and submerge it, if air bubbles start streaming from the hose then that is your culprit.

      1. Terry Avatar

        When you say I would see a stream of water on the filter housing/pressure side, you are referring to a stream coming out of the housing unit correct? Also, I just replaced the gasket on the strainer last year. I don’t really see a leak from there, but its possible. How long do those gaskets last. It’s been one hot summer here. I will remove all hoses and test them to see what I find. Thanks for ur help!

        1. Matthew Simmons Avatar

          There is no set time on when a gasket will go, it can pop out of the groove or get pinched anytime. A quick way to find an air leak is to light an incense or a cigarette then wave it close to the pipe, if there is a leak the smoke will be pulled in.

          When I say filter housing, I mean the filter’s main tank, that holds the sand, cartridges, or grids.

  6. Dave Avatar

    I’m using a Kreepy Krauler type vacuum that hooks to the skimmer. When it’s running my pump loses prime.
    I’m assuming the vacuum just isn’t sucking enough water to keep it primed but why? And can it be remedied?
    I have a spa overflowing into the pool. Not sure if that is a factor.

  7. Michele Avatar

    I have an unground pool and the deep end is continuously cloudy. I had people come and check and they say everything is fine. I know something is wrong because I never had this happen before.

    1. Matthew Simmons Avatar

      That can be a sign of bad circulation, try directing the return jets at that end of the pool towards the floor to churn up the cloudy water. Also, shock the pool and dose it with clarifier to clear the cloudiness.

  8. Kman Avatar

    My question is if power is reaching the clock, and the gears ARE turning, but there is no power/voltage where the three wires connect to the pump, what could my issue be?
    I’ve looked over wiring on both sides and made sure the wires are securely fastened, and I don’t see any wire damage.

    1. Matthew Simmons Avatar

      I would try replacing the wires, you may have a bad cable running from the timer to the motor.

    2. Matt s Avatar

      Need to turn off power take the timer out of the box and turn it on to see if the contents are connecting correctly or one may need to be adjusted

  9.  Avatar

    I’ll have a technician look into it.

    1. Matt Avatar

      Can also be a broken line. A pressure test can let you know. 15psi and see if it holds

  10. Wesley Avatar

    I have an issue with my pump losing prime when the skimmer valve is open. There is some water that stays in the pump but it seems like it is pulling air. The jets are spurting water/air to the point that it almost looks like a hot tub. Valves on the suction side have been replaced in an attempt to resolve the problem. When I close the skimmer valve everything runs smoothly and pump is fully primed. The moment the skimmer valve is opened half-way, the pump loses prime immediately and I lose a steady flow in the jets. Any ideas? I’ve gone through 2 pool guys with little luck.
    Specs: inground salt water pool. 35′ x 15′
    New pump, new t-cell, new heater, new spider in filter, new sand,

    1. Matthew Simmons Avatar

      My only guess would be a gap in the glue/joint on a tee or elbow on the skimmer line to the pump.

      1.  Avatar

        thanks!

      2. Jeb Avatar

        Does your pool leak? U may have a crack in skimmer line or fitting at skimmer under ground.

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