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5 Biggest Pool Pump Mistakes

5 Biggest Pool Pump Mistakes

The pool pump is literally the heart of your pool’s circulation system.  But just like our own hearts, we have a tendency to neglect the health and well-being of the pool pump and then freak out when it’s not working properly.  There are probably dozens of pool pump mistakes out there. . . here are our top 5.

Not Cleaning Pump Basket

Blog Image - Pump Basket Leaves (200 x 200)Let’s start with the very basics.  The pump strainer basket exists to catch debris but it can’t clean itself.  You need to reach in there and get the gunk out.  If you don’t, the pool will have decreased water flow which means reduced filtration and ultimately, the dreaded algae bloom.  The pump basket should be cleared out weekly and even more frequently during the fall and spring when there is more debris in the pool.  Learn more here about how to clean your pump strainer basket.

Running Pump Too Little or Too Much

Some pool owners, desperate to save money on their electric bills, actually cost themselves more in the long run by not runningBlog Image -Pump Timer (200 x 200) the pump long enough.  To maintain water quality and safety, all of the water in your pool should be turned over (meaning filtered) once a day.  Depending on the gallons per minute your pump is moving, this usually takes 8 – 12 hours.  If you don’t give all the water a chance to pass through the filter, you can end up with dirty, cloudy water, algae and the need to spend more on chemicals and maintenance than you would’ve given to your utility company to run the pump a little longer.

On the flip side, there is running the pump too long.  Some believe in keeping it going 24/7 which might be necessary under certain conditions but for most pools is just wasteful overkill.  It drains both energy and money while causing unnecessary strain on the pool pump motor.  Your pump will burn out more quickly and require replacement of parts or the entire unit.  Plus, you are driving your neighbors crazy!  Give them a break from that humming motor and save some money in the process.  For standard residential pools with moderate use, you only need to turn over all the water once in a 24 hour time period.  If you are into the math behind pump run times and savings, read our How to Reduce Your Pool Pump Energy Bill guide.

Sizing Pump Incorrectly

There is a very persistent myth in the pool world that the higher the horsepower, the better.  As a result, it is probably safe to say that the majority of pools have oversized pumps.  We regularly hear from customers with a relatively small pool (~ 10,000 gallons) and a pump that is moving 2 – 3 times the gallons per minute required.  This means unnecessarily high electric bills and a lot of wasted energy.  Too large of a pump can cause poor filter performance and even damage it, if the filter is not also oversized accordingly.  Another possible consequence is pump cavitation in which bubbles form in the water inside the pump and then burst with great force, resulting in damage to the impeller and other internal parts.

Conversely, some pool owners try to save a few bucks by buying a lower horsepower pump that is too small for their pool’s demands.  This is especially true when a spa and other water features, such as deck jets or waterfalls, are tied into the pool pump.  Throw an automatic suction cleaner into the mix and that undersized pump is overloaded.

The bottom line?  Do the math to calculate how many gallons are in your pool (and spa if applicable) and how many gallons per minute are required to filter all of that water in 8 – 12 hours.  Then consult the manufacturer’s pump performance charts to determine what pump actually meets your needs.  Or skip all that, contact us and we’ll do the legwork for you!

Not Priming Pump / Running Dry

Most in-ground pool pumps are self-priming but do not mistakenly think this means your pump can initially prime itself.  “Self-priming” refers to the pump being able to reprime, and this depends upon a proper initial prime and maintenance.  Priming a pump means filling the intake with water.  Then upon start, the pump will push any air out through the discharge.  Read our step-by-step priming guide for all the details.

A loss of prime will cause the pump to run dry which you never want to do.  Keeping an eye on the pool water level is a must – don’t let it drop below the skimmer opening.  If the pump has no water to pull from the skimmer, it will draw air instead and lose prime which leads to running dry.  At the least, this will ruin the motor shaft seal which is what prevents water from getting inside the motor.  If it keeps running dry, the pump heats up and so does the water inside.  Commence melting plastic.  The motor might survive due to the high temp sensor kicking in but the wet end of the pump will be a casualty.  If your pump has run dry and appears to have survived, replace the shaft seal!

Not Changing the Shaft Seal During Motor Replacement

Blog Image - Shaft Seal (200 x 200)I literally grind my teeth over this one.  Replacement pool pump motors are an extremely popular product for us – and with good reason.  In the majority of cases, when a pump fails, the wet end is fine and only the motor needs to be replaced.  Since a pump motor is roughly half the price of a new pump, it makes often sense to keep the existing wet end and just buy a new motor.  Especially true for DIYers who don’t have to pay an installer.

But so many people buy just the motor and neglect the small yet extremely important shaft seal.  This seal keeps water out of the motor (water inside motor + time = failed motor).  Yes, your existing motor will already have a seal on the shaft and it might appear to be in good shape and ok to reuse.  However, shaft seals warp over time.  If you install the old seal on a new motor, there is a good chance it will not mate properly, leading to leakage which voids the warranty on the new motor.

So don’t skip the new shaft seal!  Depending on the pump model, you’re looking at about $15 – $30 to protect a new motor that is worth much more than that.  Invest those few extra bucks – you will not regret it.  While you’re at it, motor replacement is a great opportunity to upgrade other internal parts most likely to fail.  Check for our complete tune up kits, available for many of the most common pool pumps.  These include the shaft seal, along with o-rings, gaskets and lubricant.  For help with replacing the seal, check out our how to guide and video.

author avatar
Matthew Simmons Technical Writer & Pool Product Expert
Swimming pool expert at InyoPools and host of Poolside Chat, brings over a decade of experience in the pool industry.

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314 responses to “5 Biggest Pool Pump Mistakes”

  1. Brad Avatar

    I just had a new motor installed on my hayward pump by my pool guy. Long story short is he didn’t do this and lied about it. I took the motor off and replaced everything according to some youtube videos I watched. The only problem is now the motor won’t start. I think it could be one of two things. 1st is that I may have installed the spring part of the shaft seal backwards. There was a little water in the back electrical compartment where you connect all the wires. The other thing is that it could be the capacitor. One video said to touch a screwdriver onto the 2 connectors to short it out as it retains power.

    Your guide said water + time in the motor = failure and in my situation, there would have only been water for a short amount of time. I’m not getting anything when I turn on the power though and it is getting power b/c my other pumps work.

    Please advise and thank you so much!

    1. Brad Avatar

      To clarify he didn’t do the shaft seal.

    2. Matthew Simmons Avatar

      Since it could be a few things, on the motor and inside the pump, I would just start over: remove the motor, check that the seal is properly installed, then require the motor as illustrated on the wiring diagram sticker on the motor. Also installing the shaft seal backward would not prevent the motor from turning, but it would cause a leak.

  2. Anon Avatar

    I am in the process of having my pool resurfaced by a regional chain pool company. They were supposed to let us know when they would be coming so that we would be prepared, but showed up unannounced while we were at work yesterday and drained the pool. The pump and booster are on automatic timers and turned on with an empty pool and ran dry for almost 4 hours before I got home and noticed them running and shut them off. The pool pump is 7 months old, the booster pump is 1 week old. I contacted our sales contact with the pool company to bring the issue to their attention and come up with a plan to make sure everything is functioning right when we start it up again, he said “It takes more than running dry for 4 hours to damage these pumps, there isn’t anything to worry about.” Your article says that running dry is not good, but doesn’t say how long they would have to run dry to cause any damage. Both pump motors were too hot to touch when I turned them off. Should I be concerned in this situation, or is 4 hours of dry running not enough to cause any damage?

    1. Matthew Simmons Avatar

      A pump running dry for longer than fifteen minutes can damage the pump, melt plastic components, overstress the motor and ruin the shaft seal. I’d have a serious conversation with that sales rep, and have them deal with it seriously by replacing the necessary parts for free or replacing the whole pump.

      If they ask to inspect the pump, try to be onsite so you can see it yourself when they open it.

      1. Anon Avatar

        I attempted to go that route, they started coming up with additional charges for resurfacing. The response was “I’ve been in this business for long time, so I know what I am talking about. I had pumps running for days without water and nothing was wrong with them. Oh, by the way, for your warranty on your new plaster to be valid, you have to have it professionally brushed and balanced for 5 days after we finish. That is an additional $600. I also just finished inspecting your pool and found some cracks that we didn’t notice before, they will have to be repaired for an additional cost.”

        Information below to help others avoid a mistake that we made:

        Our neighbors are also in the process of having their pool resurfaced, so we knew to ask about the cost of aftercare. We were told that this service was included in the price, we failed to get it in writing so they are refusing to honor it. We also discussed some cracks that were obvious below the coping and in a couple of places on the plaster, we were told that they were minor issues that would be easily corrected (epoxied or grouted depending on how wide they are if they are deeper than the plaster) after the old plaster is removed and before the new stuff is installed and that this was also included in the quoted price. Again, we failed to get it in writing and have nothing to stand on. We have paid a 50% non-refundable deposit for this work, the price has now gone up by $600 + whatever the crack repairs end up being, and we have two choices: Pay the additional costs or give the work to someone else and lose the deposit. Lesson: What the salesman says is meaningless, get it all in writing.

  3. Donald Avatar

    Hi Matthew,

    Quick question – I have two fountains that run into the pool that are on the same pump. Just the other day, one fountain’s stream became weaker and not as much water was running into the pool, while the other fountain is stronger with more water running into the pool. I didn’t change the valves and since it’s on the same pump, I wouldn’t think there would be a clog. If you have time, let me know your thoughts, thanks!

    1. Matthew Simmons Avatar

      It depends if the fountain are equal distance from the pump.

      If they are – My best guess is that the fountain with the weaker clog has some kind of obstruction in the pipe or nozzle of the fountain. The obstruction is restricting flow to the Fountain B, making water divert to Fountain A causing the stronger flow. Without having eyes on the plumbing that is the only that that can come to mind.

      If the stronger fountain is closer to the pump – The pump may have reduced water output, from sucking air leak or a dirty filter. Check for those two problems and check back with us.

  4. Anna Avatar

    Hi, can you please tell me if the filter where all the debris are held has to be turning all the time if the pump is on? I noticed that the pump was going, but the leaves in the container filter is not turning, which means, the water is not recycling. What should I do? I appreciate you help.

    Kind regards
    Anna

    1. Matthew Simmons Avatar

      Leafs in the pump strainer basket are not the best telltale on how well a pump is working. You should be able to tell how well a pump is working by your filter’s pressure gauge or by feeling the strength of the return. Your pump’s flow rate may be slowed because you have too many leaves in the basket. Clear out your pump and skimmer strainer baskets and then see how your water flow is.

  5. George Avatar

    Hello again all, Ignore my question. I am an idiot. LOL a stick had gotten wedged in the flap that keeps debris from floating back into the pool and the door was stuck up and not allowing enough water in.

    Thank you
    George

  6. George Avatar

    Hello all, I recently replaced my pool motor with the same size that was there. The pump works great when I have the bottom drain or the hot tub set to pull water from. However if I change over to the skimmer it keeps losing the prime because it seems to drain all the water out of the skimmer too fast. The water is at the correct level maybe even a bit above. Any ideas.

    Thank you
    George

    1. Jeb Avatar

      It sounds like water level is low and or main drain is off and all suction is deficated to your skimmer

  7. Jenna Hunter Avatar

    It was so useful to learn that a pump motor is roughly half the price of a new pump. Our motor has been sitting out all winter, as we forgot to take it out. I see minor cracks in the motor itself. I will be sure to call someone about my options for replacement parts!

  8. Toni Avatar

    I woke up this morning and my inground pool had lost significant water. When I went to work it lost more water, that is usually when the pump runs. I looked at where the water drains from the pump and did not see any wet areas. Any ideas?

    1. Matthew Simmons Avatar

      The obvious answer, there is a leak in the pool basin or the pipes underground. You will have to get a leak detection company to come out and look at your pool.

  9.  Avatar

    Thanks for all the info! My fill line has spring a leak, and the builder would like to cap that line off and run a new line that would flow into and fill from the pump / filter equipment. I want to know if that’s a good idea, bad idea, or makes no difference. He said he does it all the time, and would install with special valves to prevent the fresh water and pump water from backing into each other.

    1. Matthew Simmons Avatar

      It’s hard to say, because I can’t see the health of the old pipe, the size of the leak or how easy an installation would be. I would get a second opinion from a local different pool guy/contractor to be on the safe side.

  10. Rick Avatar

    Matthew,
    Yes, that’s the one!
    Thank you!!

    Rick

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