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5 Biggest Pool Pump Mistakes

5 Biggest Pool Pump Mistakes

The pool pump is literally the heart of your pool’s circulation system.  But just like our own hearts, we have a tendency to neglect the health and well-being of the pool pump and then freak out when it’s not working properly.  There are probably dozens of pool pump mistakes out there. . . here are our top 5.

Not Cleaning Pump Basket

Blog Image - Pump Basket Leaves (200 x 200)Let’s start with the very basics.  The pump strainer basket exists to catch debris but it can’t clean itself.  You need to reach in there and get the gunk out.  If you don’t, the pool will have decreased water flow which means reduced filtration and ultimately, the dreaded algae bloom.  The pump basket should be cleared out weekly and even more frequently during the fall and spring when there is more debris in the pool.  Learn more here about how to clean your pump strainer basket.

Running Pump Too Little or Too Much

Some pool owners, desperate to save money on their electric bills, actually cost themselves more in the long run by not runningBlog Image -Pump Timer (200 x 200) the pump long enough.  To maintain water quality and safety, all of the water in your pool should be turned over (meaning filtered) once a day.  Depending on the gallons per minute your pump is moving, this usually takes 8 – 12 hours.  If you don’t give all the water a chance to pass through the filter, you can end up with dirty, cloudy water, algae and the need to spend more on chemicals and maintenance than you would’ve given to your utility company to run the pump a little longer.

On the flip side, there is running the pump too long.  Some believe in keeping it going 24/7 which might be necessary under certain conditions but for most pools is just wasteful overkill.  It drains both energy and money while causing unnecessary strain on the pool pump motor.  Your pump will burn out more quickly and require replacement of parts or the entire unit.  Plus, you are driving your neighbors crazy!  Give them a break from that humming motor and save some money in the process.  For standard residential pools with moderate use, you only need to turn over all the water once in a 24 hour time period.  If you are into the math behind pump run times and savings, read our How to Reduce Your Pool Pump Energy Bill guide.

Sizing Pump Incorrectly

There is a very persistent myth in the pool world that the higher the horsepower, the better.  As a result, it is probably safe to say that the majority of pools have oversized pumps.  We regularly hear from customers with a relatively small pool (~ 10,000 gallons) and a pump that is moving 2 – 3 times the gallons per minute required.  This means unnecessarily high electric bills and a lot of wasted energy.  Too large of a pump can cause poor filter performance and even damage it, if the filter is not also oversized accordingly.  Another possible consequence is pump cavitation in which bubbles form in the water inside the pump and then burst with great force, resulting in damage to the impeller and other internal parts.

Conversely, some pool owners try to save a few bucks by buying a lower horsepower pump that is too small for their pool’s demands.  This is especially true when a spa and other water features, such as deck jets or waterfalls, are tied into the pool pump.  Throw an automatic suction cleaner into the mix and that undersized pump is overloaded.

The bottom line?  Do the math to calculate how many gallons are in your pool (and spa if applicable) and how many gallons per minute are required to filter all of that water in 8 – 12 hours.  Then consult the manufacturer’s pump performance charts to determine what pump actually meets your needs.  Or skip all that, contact us and we’ll do the legwork for you!

Not Priming Pump / Running Dry

Most in-ground pool pumps are self-priming but do not mistakenly think this means your pump can initially prime itself.  “Self-priming” refers to the pump being able to reprime, and this depends upon a proper initial prime and maintenance.  Priming a pump means filling the intake with water.  Then upon start, the pump will push any air out through the discharge.  Read our step-by-step priming guide for all the details.

A loss of prime will cause the pump to run dry which you never want to do.  Keeping an eye on the pool water level is a must – don’t let it drop below the skimmer opening.  If the pump has no water to pull from the skimmer, it will draw air instead and lose prime which leads to running dry.  At the least, this will ruin the motor shaft seal which is what prevents water from getting inside the motor.  If it keeps running dry, the pump heats up and so does the water inside.  Commence melting plastic.  The motor might survive due to the high temp sensor kicking in but the wet end of the pump will be a casualty.  If your pump has run dry and appears to have survived, replace the shaft seal!

Not Changing the Shaft Seal During Motor Replacement

Blog Image - Shaft Seal (200 x 200)I literally grind my teeth over this one.  Replacement pool pump motors are an extremely popular product for us – and with good reason.  In the majority of cases, when a pump fails, the wet end is fine and only the motor needs to be replaced.  Since a pump motor is roughly half the price of a new pump, it makes often sense to keep the existing wet end and just buy a new motor.  Especially true for DIYers who don’t have to pay an installer.

But so many people buy just the motor and neglect the small yet extremely important shaft seal.  This seal keeps water out of the motor (water inside motor + time = failed motor).  Yes, your existing motor will already have a seal on the shaft and it might appear to be in good shape and ok to reuse.  However, shaft seals warp over time.  If you install the old seal on a new motor, there is a good chance it will not mate properly, leading to leakage which voids the warranty on the new motor.

So don’t skip the new shaft seal!  Depending on the pump model, you’re looking at about $15 – $30 to protect a new motor that is worth much more than that.  Invest those few extra bucks – you will not regret it.  While you’re at it, motor replacement is a great opportunity to upgrade other internal parts most likely to fail.  Check for our complete tune up kits, available for many of the most common pool pumps.  These include the shaft seal, along with o-rings, gaskets and lubricant.  For help with replacing the seal, check out our how to guide and video.

author avatar
Matthew Simmons Technical Writer & Pool Product Expert
Swimming pool expert at InyoPools and host of Poolside Chat, brings over a decade of experience in the pool industry.

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314 responses to “5 Biggest Pool Pump Mistakes”

  1. Cindy Avatar

    We have a Hayward pump on our inground pool. While we where gone for 7 days our house sitter mistakenly turned the dial to waste instead of filter and it ran that way the entire 7 days. The waste outlet was closed. We turned it off and later tried running it on filter. It runs but the pressure is low and the pump feels hot. What should we do first?

    1. Matthew Simmons Avatar

      Have you opened the pump to determine if any parts of the pump are damaged? Is your water at its normal levels?

      Motors are usually hot, electrical motors create heat as a byproduct, and they are metal casings sitting in the summer sun.

  2. A. Wolfe Avatar

    We replaced our cartridge at the beginning of the summer and have increasingly been having issues since then. We were losing suction and had little to no flow back into the pool via the jet. We replaced our houses, O-rings, gaskets and cleaned the pump and filter immensely. I even cleaned out the impeller, and still nothing helped. There were no leaks. This is an above ground pool. After cleaning one time I suggested taking the new cartridge out and running it without it and it suddenly was working perfectly. We had great water pressure and the pump was suctioning the water again. We put our old cartridge in and it still worked perfectly. We took it back to the pool store we got, because we thought maybe we were sold the wrong cartridge, but they assured us that they gave us the right one. They exchanged it for us with a different brand and now the pool seems to be working. Have you ever heard of the cartridge to a filter system doing this before? So confused.

    1. Matthew Simmons Avatar

      Even they say they didn’t, it sounds like they gave you the wrong cartridge initially. A new cartridge can match the physical dimensions of your old cartridge but has less square footage. The lower square footage restricts flow and reduces flow.

  3. Missy Avatar

    We installed a brand new motor, same as the last. It burned up in 45 minutes. Can something in the pump be causing this. We had an electrician make sure it was wired properly. We have spent 1,000 between pool people when the electrician and still no pool.

    1. Matthew Simmons Avatar

      Just like a car, there is a chance you get a lemon that goes kaput almost as soon at you get it. They are pretty rare though. Was the pump running dry, or was it purely a mechanical issue?

      have you contacted the dealer from who you purchased the motor to start a warranty claim?

  4. Jan Avatar

    I had to drain my endless pool below the suction outlet in order to repair a leak in the suction pipe going to the pump. Can I fill just above the suction outlet and run the pump to check to make sure my repair works? Or do I have to fill the pool up to skimmer outlet, which is about 20″ above the suction outlet and feeds into the suction line. The inlet from the return line is about the same level as the skimmer outlet.

    1. Matthew Simmons Avatar

      If you can close the skimmer line either by a diverter valve or a plug you can fill just above the repair point. But you would need to close the skimmer line to prevent your pump from running dry.

  5. George Avatar

    I have a Hayward sand filter and pump. When I vacuum the pump runs out of water within two minutes. I shut it down and start the vacuuming process over. Checked for leaks through out the system and could not find anything.

    1. Matthew Simmons Avatar

      Have you checked thevacuum hose? Because it sounds like you have a pinhole air leak in one of the hose sections. if the pump only loses prime when the vacuum hose is being used, it would be my number one suspect.

      Check for pinhole leaks by taping or sealing the end of each hose length then submerging the hose. If air bubbles appear then you’ll need to replace the section(s.)

  6.  Avatar

    I live in Wisconsin. We usually close up the (above ground)pool in early October. I am sure I am done with the pool already for this season. Is it okay to close up the pool while it’s still in the 70s-80s out? Does that matter?

    1. Matthew Simmons Avatar

      Your best shot in keeping it somewhat clean is to get a cover that blocks the sunlight completely. This will help inhibit algae growth but may not stop it completely.

  7. Ashley Avatar

    Our pump isn’t turning on but it is getting power because the ionizer that is attached has power when we turn the power switch on for outlet the pump and ionizer are plugged into.
    Our pump basket had a lot of debris in it and the water in the basket was at about half way. Can you give me a direction to go in to figure out what the problem is?

    1. Matthew Simmons Avatar

      First, what type of motor is it? Is it a single speed, standard dual speed or dual/variable speed with a mounted controller?

  8. Katy Avatar

    Some time over night the pool water fell below the skimmer. The filter comes on at 8 PM so it may have been running for up to 12 hours without water. I knew it was low but thought I had turned the filters off until I could monitor adding water but forgot about the timer kicking back on. I’m adding water now but what do I need to check to test for damage to the filter? Do I just turn it back on or should I do something to remove the air or check for heat damage? Recently divorced and clueless about what to do now. It’s an in ground pool with a DE filter.

    1. Matthew Simmons Avatar

      At this point, you just need to figure out if it turns on. Flip the switch, see if it turns over and runs. But I would prime the pump with a hose before to prevent it from running dry for any longer than it already has.

  9. Teresa Avatar

    is it ok to clean the pool filter into the pool floor drains outside the pool? I am afraid of it over time clogging the drain and turning hard like cement. I don’t want any problems.

    1. Matthew Simmons Avatar

      I think you are describing channel drains that are built into your deck, right? If you are concerned about clogging these drains, cleans the cartridges over a patch of grass or driveway.

  10. Spencer Avatar

    Hi

    My pool heater caught on fire and burnt up the plumbing so I disconnected my heater, replumbed the PVC, and main pump is now running fine gain. The booster pump motor turns on and sounds normal but is not pushing water to run the robotic pool cleaner. I made sure all the filters, baskets were clean. My next step was to make sure the impeller was not affected by the heat or debris that may be lodged. Any other suggestions?

    1. Matthew Simmons Avatar

      I would definitely check the impeller, first, but then I would check the hoses feeding the pump.Just to make sure the inside of the hose has been clogged or melted internally.

      Are you sure the shaft is spinning, or are you going by the sound the pump makes?

      1. Spencer Avatar

        Impeller looked to be in good condition and spun without resistance. The incoming water hose had water coming out when main pump is turned on. I blew air into the outgoing hose and bubbles came out into the pool. I cleaned, resealed, and reassembled the booster pump. The shaft is spinning when booster pump is turned on. Still no pressure when booster pump is on. Any other suggestions?

        1. Matthew Simmons Avatar

          I’m not sure what the issue could be unless there is a problem with the internals of the cleaner. The cleaner may be receiving enough water but the paddle wheel or water management system has failed.

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